Lock Actuator Cross-Shaped For Frenchwood hinged Door Fits Andersen Doors

Piece broke quickly.

As described, exactly what I needed!

Fast shipping, excellent description of part , would buy from again

Good: Product is the exact thing that I needed.

Bad: Shipping charges were in excess of what I believe they should have
been but necessary because of the need for the product.

Ugly: It took 10 days to get the lock actuator so that I could lock the door.
( this quality of service should be unacceptable by your management)

I was really happy finding this problem Anderson hardware for a much better price and for a shorter delivery time. This is the second time I have replaced this and have spoken to Anderson regarding the cheap powdered metal assembly pieces that keep breaking to no avail. Anyway, regarding Countryside locks and their hardware; The part I received was plated a different color and was maybe .100" shorter than the part i replaced which came directly from Anderson. It also had some wiggle where the shaft is assembled into the cross piece. That is why I am giving a 3 star rating as I don't have much confidence that it will last very long.