Atrium Door Lock Replacement Exact Replacement For Atrium Doors

Very disappointed in this lock. Removed the old lock that broke in the door with the door locked.
Was able to cut the deadbolt to take it all apart so I could install the new one.
Once installed, locked the door and now the new lock is locked shut.

How do I get a refund?

Everything was great! Installed new lock and is perfect.

Good quality and almost exact replacement for.the one we had. The deadbolt part was a little off from our 1984 model, but we were able to fix that. Looks great.

Lock fit perfectly , I was worried initially as my door and lock were both 30 years old but Countrydise portal portal product descriptions and the product itself came to my rescue. Thank you countryside locks for your service

Lock was correct and arrived quickly. It's hard to explain but I had to disassemble it three times and take a file to the deadbolt tumbler to get it to clear the "dog ear" assembly. It may have been a 32th of an inch that had to be removed to correct the problem. No issue whatsoever with the seller. Just poor quality control from the mfg. Thanks.