Hoppe Lock Gearbox 1-3/8"-35mm Backset- 35-92-25 Repairs sagging or drooping door handles on Doors with Hoppe HLS-9000 series locks.

Hoppe Lock Gearbox 1-3/8"-35mm Backset- 35-92-25 Repairs sagging or drooping door handles on Doors with Hoppe HLS-9000 series locks.

I had to purchase a security bit set for the winged triangular screws to attach the lower jam plate. Would be nice to have a bit included as a purchase option.

After some abuse the handle had received (I.e. getting hung on by little ones), my door was not in good shape. I ordered the backseat measurement closes to the size I measured with calipers and prayed it would fit. Luckily the smallest setback available for the housing replacement turned out to be the right one.
I did have to reverse the direction of the spring latches and it required a security screwdriver and some tinkering, but ended up a match to the original and now works fine.

Giving 4 stars due to a lack of instructions about reversing the close direction and needing to use specialty tools not included.

I have reached out to this company three times since receiving my product because it is not the right part and have yet to receive any communication back from them

Excellent customer service