Product Reviews

Based on 527 reviews
92%
(483)
8%
(44)
0%
(0)
0%
(0)
0%
(0)
Perfect

Exactly what I needed..Saved me from buying a new storm door..Matched my Pella perfectly...

Knew what we needed.

Lady on the phone was very helpful and found new lock sets for our 28 year old doors. Very pleased with product and service.

Replaced storm door lock

Web site was easy to navigate. Found the lock set for my door . It came with everything needed to install

Great high-quality lock set

Sturdy and substantial patio door lock great fit and finish, but my problem came when trying to get duplicate/spare keys for family members. No Lock Smith has been able to make a functional duplicate key? It does come with two keys, but if you should need more keys, you will be out of luck like me.
P.S. emailed Countryside Locks and did not receive a response😒

Quality product, excellent customer service.

I ordered the wrong part. The gal who communicated with me helped me figure out which part I needed and helped me return my first order to place the next one. She was professional, helpful, and patient. The part she recommended is the perfect and my security door is as good as new. I would absolutely recommend these guys and will order from them again, should I ever need to work on one of my Marks security doors again.

Great...just what I needed!

Ordered two replacement nylon washers. Received them as promised and items were correct. Overall great experience!

Replacement and an upgrade

My sliding glass door is over 15 years old, and the lock has been a bit problematic for the past few years. It finally became annoying to the point that a replacement seemed necessary. This newer version dropped right in, and works seemingly better than the original did when new. Highly recommended so far. Thanks!

Papaiz MZ-35 replacement lever handles. Brass plated

Great product

Great product and was what I needed in new condition.

Thanks again Works perfect exact fit

Easy to install but save your old bushings!

The replacement lock was an absolutely perfect fit of my old one. Instructions were clear and easy to follow. The only issue I ran into was that the new handle bushings provided did not fit correctly on the new door. Despite using my Dremel to sand the bushing down it would not fit. I ended up reusing the old bushings which fit perfectly. This would have been 5 stars but for this.

Lock Mechanism Replacement for Deck Door

Exact replacement…removed one screw and replaced the deadbolt…

CS Lock Sliding Glass Patio Door Handle Set, Mortise Type A-Position Center Latch Keyed Black

Hope multi point lock

It is exactly what I needed. The only problem is the packaging got bent so the lower portion and deadbolt are not flush mounted into the groove.

Quality thumb latch

Very happy with product. Delivered fast and promptly. Provides excellent latching security. Thank you

i ordered the wrong lock and you guys helped me with getting the correct one and its on its way so thanks again for the help

the right part

the part was correct for my slider, arrived quickly and fit perfectly

European CES lock pin cover removal tool - not used

looks good, but was never used

The lock is well made but fragile and subject to jamming.

Paella storm door lock

Easy to install good quality lock👍

GREAT CUSTOMER SERVICE

Purchased an Atrium Door Lock and had a small issue with the lock following installation. Called Countryside and got a replacement shipped the same day!

Replaced broken knob

The Em-D-Kay knob assembly works fine and I’m glad to find this replacement knob set. The door needs to be replaced later but the new knob is what I need for now.

Lock actuator

Excellent service. Quick delivery.

Andersen Gliding Patio Door "Tribeca" thumb latch for Frenchwood, Perma-shield